“We brought them three years of claim files and a partner list that nobody trusted. The review separated volume from true program contribution, and we finally retired two platinum partners who were mostly buying for grey export.”Supalak · Channel director · building materials brand
Client stories
Evidence from reviews, scorecard builds, and workshops—specific enough to show how partner performance analytics for channel programs actually landed.
“The scorecard workshop was useful, though the first draft felt too harsh on rural partners with thin assortment. After we adjusted the coverage weight, regional managers stopped arguing about the chart itself.”Anong · Partner marketing · home appliances
“Quarterly packs arrive with the same layout every time, which sounds dull until you realize finance opens them without a chase email. Our rebate disputes dropped after the second cycle.”Krit · Finance partner · specialty chemicals
“They sat with our Trat distributors and walked line items in Thai. That alone saved a Bangkok trip. I still wish we had scheduled the field day earlier in the engagement.”Marta · SEA channel ops · personal care
Extended story · Eastern Thailand distributor ladder
A national brand asked for help after a growth rebate season left six Trat-area partners disputing baselines. App Workbase reconciled sell-out against warehouse withdrawals, rebuilt a three-tier ladder with clear thresholds, and facilitated a half-day readout with the regional managers present.
Outcome: two partners moved down a tier with documented criteria, one dispute closed with a corrected claim window, and the brand reused the scorecard for the following fiscal year without rewriting the rules mid-cycle.
Extended story · Visit-linked coverage view
A mid-size importer tracked partner visits in spreadsheets that never met sell-out files. During a workshop we mapped visit frequency against authorized-store counts, then designed a single coverage view for monthly ops calls.
Managers now open one pack before each call. It did not invent new targets—it made the existing ones visible enough that missed routes stopped hiding behind aggregate sales.